Shipping & Returns

Custom-Built for You
Every Liquid Sound Table and Stationary Sound Massage Table is handcrafted to order. Because each piece is individually made, production timelines vary based on the number of tables currently in our build queue.

  • Liquid Sound Tables: Typically ship within 8–10 weeks
  • Stationary Sound Massage Tables: Typically ship within 8–10 weeks
  • Folding Sound Tables: Typically ship within 4–6 weeks
  • Sound Chairs: Typically ship within 4–5 weeks

We will provide a more precise estimate at the time of your order based on our current production schedule.


Shipping Cost
Shipping within the continental United States is a flat $300 per table. There are a few very high cost areas (such as NYC) that cost a bit more.  This helps offset the significant increases in freight costs and ensures your table arrives safely using our custom packaging and palletized delivery system.

Shipping costs outside the continental U.S. (Alaska, Hawaii, Canada, and international locations) vary by destination. Please contact us for a personalized freight quote.


Shipping Method & Packaging
Your table does not ship in a crate. Instead, each table is packed in a custom-built, reinforced protective box created specifically for vibroacoustic tables. Inside the box, your table rests on a precision saddle support system that prevents shifting during transport.

The boxed table is then securely strapped to a pallet for stable and reliable freight handling.


Delivery Process
All tables ship via freight carrier. Standard delivery includes curbside service, where the carrier will bring the pallet to your driveway or curb. Customers are responsible for moving the table to its final location within the building.


Returns
As each table is custom built to order, all sales are final. If you experience any issues with your table or shipment, please reach out—we stand behind our craftsmanship and will work with you to ensure everything is right.