Shipping & Returns

 

Shipping Information

 

Our Stationary and Liquid Sound Tables are custom built for you.
Generally, your tables will be shipped within 6 weeks of your order.
Folding tables generally shipped within 3 - 5 weeks.
Sound Chairs generally shipped within 3 - 4 weeks.
We can have a good estimate of time to create your table at the time of order - it depends on how many other tables to be made are in the queue in front of you.

All shipping is included if shipped within the continental US,  unless otherwise stated

Please contact us regarding shipping costs outside the Continental US.

Stationary and Liquid Tables ship via Freight.
Standard Delivery includes curbside delivery - the customer is solely responsible for moving the product into final destination from this point.

For more information call (716) 249 4050
or
info@vibroacoustic.org

 

Our Guarantee

 

We believe that our tables offer the best value - price plus quality - in the industry. If you don't agree, you may return our product undamaged, in its original packaging, within 15 days of purchase and we will cheerfully refund your original purchase price.*

 

Before returning any item, you must call for a Return Authorization: 1 716 524 2349

 

 

Items are shipped insured. Please inspect your order upon receipt and notify shipping company in the rare event of any damage which may have occurred during shipping.

 

One - Year Limited Warranty on Factory Assembly Any Inner Soulutions table or portion thereof *,assembled in our factory is guaranteed for one year against defects in materials and craftsmanship, limited to repair or replacement of the item.* This does not cover damages caused by accident, misuse, improper setup, neglect, improper assembly or repairs by anyone other than Inner Soulutions or authorized by Inner Soulutions. The defective item must be returned to us in its original packaging or equivalent.

 

 

That said - if you have a problem with one of our tables whether under warranty or not, we will do whatever we can to arrive at an equitable solution to the problem.

 

 

*Exceptions The fifteen-day money back guarantee does not apply for customized orders such as special vinyl, etc.
A 15% restocking fee will apply to returns. Transducers, amplifiers, CD changers, etc. are covered separately by their own manufactures warranties. Inner Soulutions does not reimburse original shipping charges or pay return shipping. We reserve the right to change our product specifications at any time, in order to make improvements. We reserve the right to change our pricing at any time. Pricing at the time of the order will be honored.

 

 

No returns accepted on Manuals, books, DVDs CDs or downloaded digital tracks